Ever wondered why you don’t return from holiday feeling as refreshed as you expected? And why is it that when big work pressures calm down temporarily, you still don’t have the energy to do all the non-work things you’d been putting off because of work?   Is this you? You’re in the middle of a…

You know how even the simplest difference of opinion at work can turn into a drama that drains your energy and leaves you wondering whether you’re speaking the same language as your colleagues? What’s really happening here? How can we get past it? We spend much of our time working with very different, multicultural workplace…

This week I want to talk about why empathy is the key to great relationship management. Companies who are preparing for the future of work know that the right thing to do today is to invest in helping their people at all ages and stages become more adaptable, exercise better judgement, understand opposing behaviour preferences…

Companies who are preparing for the future of work know that the right thing to do today is to invest in helping their people at all ages and stages become more adaptable, exercise better judgement, understand opposing behaviour preferences and tackle the root causes of communication conflict. Why? Because the influence and management of others…

The modern workplace is a fast-paced environment. Things like changes to new technologies, responding to competitors, or recession-proofing businesses are playing a more significant role in the workplace than ever before.  Most of the time, the key to success in businesses is having an element of dynamism, responding quickly and effectively in a rapidly changing…

It can be very confronting to receive feedback, especially if it’s ‘360’ (feedback from a number of different people), and especially when it shows that perhaps you aren’t being ‘received’ quite as you intended! Look around you: are certain colleagues brimming with confidence or just a touch arrogant? Would they be horrified to think you…

Do you know how to say no at work? We’ve lost count of the number of people we’ve worked with who are overwhelmed by work pressures, yet continue to take them on. Along with professional and personal consequences of course. As a result of saying ‘yes’ when ‘no’ might have served them better, their stress…

Think about this for a second. Companies, organisations, businesses, teams, what are they? They are just a collection of humans. Our emotions, thoughts, doubts, insecurities and biases are all part of business, whether we like it or not. It means they are also part of the big decisions. So what happens when a business faces…