It can be very confronting to receive feedback, especially if it’s ‘360’ (feedback from a number of different people), and especially when it shows that perhaps you aren’t being ‘received’ quite as you intended! Look around you: are certain colleagues brimming with confidence or just a touch arrogant? Would they be horrified to think you…

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Do you know how to say no at work? We’ve lost count of the number of people we’ve worked with who are overwhelmed by work pressures, yet continue to take them on. Along with professional and personal consequences of course. As a result of saying ‘yes’ when ‘no’ might have served them better, their stress…

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