Posts Tagged ‘relationships’
Episode 3: Relationship-Building Lessons With Hostage & Crisis Negotiator Nicky Perfect
How can you communicate in crises and uncertain environments in a way that builds relationships and leads to positive outcomes? With 30 years at the Met Police and a decade as a hostage and crisis negotiator for Scotland Yard, Nicky has many stories to tell about the importance of listening, communication and resilience.
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